Orders shipped outside the Continental United States will be charged applicable shipping charges. IdentityBoardShop.com reserves the right to choose the third-party shipping carrier which may include, but is not limited to FedEx, UPS and USPS. This Free Shipping policy is subject to change without notice and may be changed for Quick Strike, Premium and Highly Anticipated Shoes.
Any order that is cancelled prior to shipment will be refunded the entire transaction amount.
Any order cancelled after shipment will be refunded the transaction amount less the standard outbound and return shipping charges (as listed by the carrier on their website).
Most orders are packaged and shipped within the same day if received before 2:00 pm PST, Monday thru Friday.
Due to our commitment to process orders quickly, once the checkout process is completed, our warehouse is immediately notified to pick and pack the order for shipment.
When the Shipping Address differs from the Billing Address, IdentityBoardShop.com reserves the right to verify the validity of the cardholder by whatever means necessary, including but not limited to verbal verification with the bank or cardholder. IdentityBoardShop.com may, at it's discretion, opt to cancel the order if the cardholder's validity cannot be verified.
You are responsible for the accuracy of all information submitted when placing your order; product selection, size, color, etc. Please review your submission carefully. Any orders submitted with incorrect information by you will be charged in full.
If we fulfill your order incorrectly or have posted incorrect product information, you will not be held responsible for any return charges pertaining to that specific product.